Team approach to senior home care
We at Life Circle, strive to offer good quality home nursing care and caregiving services to seniors. The caregiving team at Life Circle includes caregivers and nurses. Caregivers are a cadre of workers who have generally studied up to class 8. Some may have studied till class 12. They would have then undergone a 3-6-month skills training course through a Government-of-India-accredited training institution
Caregivers are generally the ones that are with the senior or at the senior’s bedside. We see a need to guide, educate and support them to help them build specific knowledge, skills and attitude to impart elderly care. Life Circle’s Nurse Managers play the role of mentors to caregivers. Nurse Managers are qualified and experienced nurses who make fortnightly visits to senior’s homes.
Senior home care: Role of a nurse
During each visit to a senior’s home, the nurse manager checks the patient’s vital signs, solicits feedback from the senior or the family and the caregiver. The feedback keeps us informed about the progress of the senior, loopholes if any in the caregiving process and of the relation between the senior, her/his family and the caregiver. We use these inputs, which are in a way a report card on the performance of the caregiver, to make necessary changes in the caregiving process. Based on the feedback, we offer further guidance, education, and support to the caregiver. This is very important to keep the caregiver motivated. Caregiving is a tough job. Mental fatigue is common among caregivers. Our efforts to give the caregiver a sense of purpose and advancement via the feedback received also script his or her future. Based on the feedback, he or she may continue to stay on in the company or quit after a brief stint at work.
There are laws that define the services of caregivers in India. Caregivers often come in to give the family caregiver or the primary caregiver the much-needed respite so that the primary caregiver can afford some me-time. There are also seniors who need nursing services, occasionally. The need for caregivers does not arise here. In such cases, Nurse Managers administer injections, insert catheters, dress wounds and pressure ulcers. They also demonstrate condition-appropriate exercises to the family caregiver, and draw up a schedule as suggested by a physiotherapist when necessary.
A nurse manager @ Life Circle
Pandu with a senior during a Home visit
That was when Pandu completely took charge of the situation. He placed the senior in an upright position, arranged for an ambulance, and contacted the senior’s daughter and son-in-law. He stayed with the family until things were sorted out.
Prajakta, Dattatreya’s daughter mentions, “He visited us in the hospital later in the day to check on us. My father was hospitalised for a few days after which his condition improved. We’re forever grateful to Mr. Pandu for his presence of mind and kindness. We have very high regard for him.”
Another client Bhavana, talks about how her bedridden mother-in-law looks forward to Pandu’s fortnightly visits. He counsels the caregiver to move the senior’s joints in passive exercises and gives her tips on how to manage pain in the limbs. Bhavana discovered that Pandu’s visits offer a lot of comfort for the senior because he takes interest in talking to the senior.
Opting for a nursing career in home care
Pandu is proud to pursue a career in home nursing, one of the fastest growing segments of the healthcare industry. Many caregivers operate under his guidance. Talking about this, he says, “When caregivers get the support they need, they provide higher quality care and experience much greater satisfaction with their work.” He truly understands the pulse of the organisation and Life Circle values his contribution.
For nurses who are used to the comfort of hospital jobs, it takes passion and grit to get out on the road and be a nurse in a home care setting. Long travel in the city traffic can be tiring; seniors and families are sometimes mired in their own situations to afford kind consideration to lapses. Caregivers can be difficult to manage for a variety of reasons. The most common one is that a majority of them are first-time workers in an organised work force and do not understand what it is to work within the organisational norms and frameworks. Nurse Managers do a tough but important work in tying up all these constituents and make quality of care at home possible.